This exception trap shows SKUs being counted (during your shooting-outs process) at zero on hand at least twice during the last three months. During this period, the SKU has not exhibited any sales or purchase activity. This can indicate a condition where an empty hook/bin is being counted at zero repeatedly, but the product is not being replenished. This can happen when an item is canceled from your warehouse, or an errant code (Inventory Maintenance) has been applied to the SKU, which is blocking it from being reordered. 

Steps to process this report:

1. Determine if the SKU is available from your RSC (type the SKU into Acenet and look for its status).
2. If the SKU is not desired or unavailable from the vendor, remove the tag and hook and update its location code and Store Closeout flag, if applicable.
3. If the item or its replacement is available and desired, then order the item and/or set its codes (see below) so that it can be reordered.
4. If the SKU is showing a QOO Issue? Then there might be an issue with a pending order in your Purchasing system.
5. If the row shows ICMBlok, then replenishment is blocked by ICM until the replaced SKU's quantity-on-hand is depleted.

Columns

• SKU Number - this is the replacement SKU number.
• ICMBlok - this SKU's will not be replenished via RSO/MPO until the corresponding ICM SKU is sold (ICM Blocking SKU).  The blocking SKU can be found by clicking the Additional Codes hyperlink in the lower right-hand corner of the Codes tab in Inventory Maintenance).  
• QOO = XXX - this is the number of units showing as Quantity on Order in your system and may be blocking the SKU from being reordered.F - Store Closeout: if a SKU's Store Closeout flag is set to Y (Yes) or U (Temporary)  then the item will be excluded from its reorder report (RSO). Multi-Store: this is a store specific code. (Codes tab of Inventory Maintenance)
  
  
• G - Disc Flag: if a SKU's Disc flag is set to Y then the item will be excluded from its reorder report (RSO). Note: this flag is usually controlled by Ace (Ace SKUs). Multi-Store: this is master data. (Codes tab of Inventory Maintenance).
  
  
• H - ROP Protect: if a SKU is ROP Protected (ROP Protect = Y) and its Order Point is zero then it will not be reordered; set ROP Protect to N.  Multi-Store: this is store specific. (Codes tab of Inventory Maintenance).
  
• I - Order Indicator: an Order Indicator other than blank or W will prevent the SKU from showing up on your RSO/MOP to be reordered. (Multi-Stores, this is MASTER DATA!). Order Indicator can be found in the Stocking tab of Inventory Maintenance.
  
  
• J - Special Order SKU: a value of Y will prevent the SKU from showing up on your RSO/MPO. This value can be changed in the Inventory Maintenance -> Codes tab, Additional Codes (lower right).
  
  
• L - Warehouse (RSC) Status / additional info:
  • Active - SKU is an active (reorderable RSC SKU).
  • AN Direct - SKU is available via Acenet Direct (not replenished via regular RSC order).
    • If the replacement SKU has a "D" suffix then the item does not have a suggested RSC replacement.
    • If the replacement SKU does not have a "D" suffix then then the suggested replacement SKU is RSC backed.
  • Blank QOH - the SKU has a blank quantity-on-hand in Inventory Maintenance therefore it will not be ordered via MPO/RSO. Change the QOH to zero for it to be ordered.
  • Canceled - this item has been canceled from your warehouse and is no longer available.
  • Closeout - this item is on closeout status which means it will be canceled when inventory is depleted at your warehouse.
  • ICM Block - (see ICMBlok below)
  • New - this is a newly added SKU in your RSC and it may be orderable now.
  • Non-Ace - this SKU is not reorderable via your RSC.
  • Not in RSC - this SKU is not reorderable via your RSC (it may be available in other RSCs).
  • QOO Issue? - Check for undelivered or unreceived purchase orders that are blocking this SKU from being reordered.
  • Recall - item has been recalled. Check Acenet for availability.
  • Restricted - item is not allowed to be sold in your store for regulatory reasons. Check Acenet for details.
  • Seasonal - item is seasonally not available via your RSC.
  • Stop Sale - item has a defect and is not available via your RSC until resolved. Check Acenet for details.
  • Temporary - item is temporarily not available in your RSC but is expected to be supplied in the future.
• M - Rep SKU: replacement SKU
  
  
• O -PO Season: indicates if an SKU has a PO Season code assigned (Inventory Maintenance -> Stocking tab), which might be preventing it from being replenished.