Misc Issues

    • This listing shows SKUs with active locations (location code starts with a number) and blank quantity-on-hands. SKUs with blank QOH do not appear on ordering reports (MPO/RSO) and will not be automatically ordered as part of your regular order. Because these SKUs have active locations, it is unclear whether these items are desired on the sales floor.  

      Steps to process this report:

      1. In Eagle Browser, open Inventory Maintenance (IMU).
      2. Type in the SKU and press Enter.
      3. Decide if the item is desired on your sales floor. Repeat the steps below for each SKU on the report.

      If Yes:

      1. Enter 0 for the SKU's QOH, and press Change (F5).
      2. Set the Store Closeout = N (Codes Tab), and press Change (F5).
      3. This item will now show up to be ordered on your next regular order. 

      If No: 

      1. Enter DRXX in the Location field (where XX is the year, e.g. DR24, or your store's closeout/dropped location code), and press Change (F5).
      2. Set the Store Closeout = Y (Codes Tab), and press Change (F5).
      3. This item will disappear from the report and will not risk being accidentally ordered.

       

      Blank_QOH.png

    • Setting the second location code (Location 2) to "MDR" and Store Closeout = Y flags a SKU to be part of Mango's Closeout Management process (COM). Both conditions: Location 2 = MDR  (or starts with MDR) AND Store Closeout = Y need to be met.

       

      This report shows SKUs that have MDR in Location 2 but do not have Store Closeout set to Y. Therefore, these SKUs are in an ambiguous state and are either not being closed out, or risk being inadvertently closed out if/when Store Closeout is set to Y.

       

      Steps to Process this Report:

      1. Launch Eagle Browser.
      2. Enter in the SKU.
      3. Decide if you intend to close the SKU out.
      • If Yes - set Store Closeout = Y (Codes tab) and press change. This SKU will be managed via COM next month.
      • If No - click on the +Location hyperlink (Stocking tab) and blank out Location 2. Press OK and then Change.

    • These SKUs have an errant zero in their Max Stock Level. This condition can be introduced through a bug in Eagle Mobile+. This condition should be fixed so that Inventory Maintenance changes can be made to the SKU and to correct order point calculation.

       

      Steps to process report:

      1. Launch Eagle Browser and Inventory Maintenance.
      2. Type in the SKU.
      3. Blank-out the zero in Max Stock Level. 
      4. Press Change (F5).

    • This listing shows items that have "U" (temporarily unavailable) set as their Store Closeout value. However, these SKUs are now available to be ordered through your RSC. Since SKUs with a Store Closeout value other than "N" do not show up on your reorder reports, action needs to be taken to either allow these SKUs to be reordered, or mark them as closed out in your store.

      This situation can happen when a temporarily unavailable item is reinstated and the item is missed when working Item Change Management (ICM).

       

      Steps to process this report:

      1. In Eagle Browser, open Inventory Maintenance (IMU).
      2. Type in the SKU and press Enter.
      3. Decide if the item is desired on your sales floor. Repeat the steps below for each SKU on the report.

      If Yes:

      1. Set Store Closeout = N (Codes Tab), and press Change (F5).
      2. This item will now show up to be ordered on your next regular order. 

      If No: 

      1. Enter DRXX in the Location field (where XX is the year, e.g. DR24, or your store's. closeout/dropped location code), and press Change (F5).
      2. Set the Store Closeout = Y (Codes Tab), and press Change (F5).

    MEGA Report Misc Issues

    • This listing shows items that have "U" (temporarily unavailable) set as their Store Closeout value. However, these SKUs are now available to be ordered through your RSC. Since SKUs with a Store Closeout value other than "N" do not show up on your reorder reports, action needs to be taken to either allow these SKUs to be reordered, or mark them as closed out in your store.

      This situation can happen when a temporarily unavailable item is reinstated and the item is missed when working Item Change Management (ICM).

      Steps to process this report:

      1. Select the Products Menu.
      2. In the search box, type a SKU from your report and press Enter.
      3. Decide if the item is desired on your sales floor. Repeat the steps below for each SKU on the report

      If Yes:

      1. In the Stock & Sell tab, update Store Closeout = No.
      2. Press Save in the upper-right.

      If No:

      1. Enter DRXX in the Location field (where XX is the year, e.g. DR24, or your store's closeout/dropped location code), and press Save in the upper-right.
      2. Set the Store Closeout = Yes (Stock & Sell Tab), and press Save in the upper-right.

    MEGA Report Misc Issues