Welcome, and congratulations on your choice to use Mango Report^® to help your store achieve true inventory accuracy. If you have not yet read our Operational Level overview then please do so before continuing on with this Level training. If you are reading this section then your store is either new to Mango or is trying to achieve higher Count Sheet Completion to move to your next Operational Level. Either way, you're in the right spot.  

Count Sheet Completion or "Completion" is your first Operational Level. It's called Level Zero because it is a prerequisite to utilizing Mango's accuracy system. Completion measures the percentage of SKUs counted (have received an updated Last Physical Inventory) that were listed on your monthly Count Sheets. Your store goal should be 100% although 95% is considered achieved for this level.  100% Completion means every SKU listed on your Count Sheets was counted (received an updated Last Physical Inventory Date).

Each month your store receives a Count Sheet.pdf as an attachment to Mango's Action Email. Your Count Sheets have between 300-400 (depending on store size and season) carefully-chosen SKUs listed to be counted. Your store's goal is to accurately count each SKU before the end of the month. By "counting" we mean each SKU's physical quantity-on-hand (QOH) is carefully verified against your computer's QOH record. This is usually accomplished using an RF gun and PIP, however, many stores successfully process Count Sheets without the aid of an RF gun.

Click on each task in the checklist below for instructions and help. Good luck and please let us know if you need support along the way!

• Time & Difficulty Expectation
  Level	Difficulty	Time	Resources & Notes
  Operational Level 0 - Completion	Easy	3 months	Devote labor to counting SKUs on monthly Count Sheets.
  Operational Level 1 - IRA	Hard	1-2 years	Commit to IRA Checklist: Inventory Coordinator, Variance Research, Cashier Testing, Shooting Outs, etc. Store culture embracing accuracy from put-away to check-out. Adhere to Best Practice.
  Operational Level 2 - Dollar Accuracy	Easy	1-3 months	Easy fix if Boundary problem or cleaning phantom inventory (if new to Mango). If a result of Shrink (Op. Level 3) then working on Shrink will eventually resolve.
  Operational Level 3 - Shrink	Hard	1 year	Commit to Shrink Checklist especially Variance Worksheet, and classifying inventory as appropriate.
  Operational Level 4 - Efficiency	Easy	6 months	Simply count inventory less frequently.
  Level	Difficulty	Time	Resources & Notes
  Productivity Level 0 - Unproductive	Hard	1 year	Commit to Closeout Management (COM): monthly identifying SKUs, importing markdown sequence, and deploying closeout bin tags. Actively reduce Overstock. Unproductive measure lags, consider using COM Fusion for the lead measure.
  Productivity Level 1 - In Stock	Easy	1 year	Simply process Mango In Stock Opportunity on the Retailer Analytics Dashboard (RAD). In-Stock Measure lags considerably. Consider using In Stock Fusion for the lead measure.
  Productivity Level 2 - Assortment	Easy	3 months	Simply add inventory from Mango Assortment on the Retailer Analytics Dashboard (RAD). Stores with limited square footage may have a hard time passing this level without expanding retail space.

  Pep Talk
  The level difficulty will vary depending on your store's current inventory position and store operations, versus the level goal and best operational practice. Do not get overwhelmed, simply select your level and work down its checklist. Achieving and maintaining inventory accuracy and productivity is a day-to-day effort involving the whole organization, and is best ingrained in your store's operational culture; it takes time to move the needle sometimes. The work is worth the effort though, an accurate and productive store is easier to manage, has less theft risk, results in optimized inventory investment, and better sales.