Steps for retrieving online reports

1. Locate one of Mango's monthly Action, Review or Excel emails.

2. You will find the login link, username, and password in the body of the email.

3. Click the link and enter your credentials to log in.

4. Once logged in you'll see a Data Import folder as well as a listing of all the stores in your organization.

5. Click on the desired folder and its contents will display.

6. If you click on a specific store, you'll need to select the Excel or PDF folder, depending on what report you're after.

7. The PDF folder lists reports that are also emailed to you each month. The Excel folder lists additional analysis reports made monthly.

8. If you need to navigate back to a different directory, click on the folder icon at the top.

9. To download one or multiple files, select the checkbox next to the file and click the download button in the header.

10. If you want to download entire folders or the root directory, an SFTP program like WinSCP or FileZilla is required. More detailed instructions can be found in the toggle panel below.

• Download WinSCP - https://winscp.net/eng/download.php

  Run the .exe file that just downloaded

  Select Install for all users

  Click Accept the terms

  Leave Typical Installation selected and press Next

  Change User Interface Style to Explorer and press Next

  Click Install

  Click Finish

  Upon startup, a Login screen will appear. Enter the following information and press Save.

  • Host Name: userfiles.mangoreport.com
  • Port: 24
  • User Name: from the Action/Review Email
  • Password: from the Action/Review Email
  
  
  

  A save window will appear. Give it a name and check Save Password. Click OK

  Click Login

  Click Accept

  You can now drag and drop folders from WinSCP to a directory on your computer via File Explorer.

  A download box will appear; click OK