This report lists SKUs that are not attached to valid UPCs, which can result in those SKUs being incorrectly recorded during checkout.

• Steps to process this report:

  A. Launch Eagle Browser and open Inventory Maintenance.

  B. If the SKU does NOT have a Store/SKU listed in the "VALID UPC ATTACHED TO" column:

  1. Enter the SKU from your Invalid UPCs report and click the Display button.
  2. Click the UPC link.
  3. Enter the VALID UPC into the New UPC field and click the Add button.
  4. If you want to delete the invalid UPC, mark the check box next to the invalid UPC and click the Delete button. Do not delete abbreviated UPCs that are found on small packages like candy. 
  5. Count the SKU in all stores and enter into PIP.

  C. (multi-store) If the SKU HAS a Store/SKU listed in the "VALID UPC ATTACHED TO" column: 

  1. This means there are two SKUs in your organization wanting to share the same UPC. This condition is not allowed in your Eagle system so you will need to resolve this UPC/SKU conflict.
  2. Determine the best go-forward SKU for your organization.
  3. RCIN the non go-forward SKUs to the go-forward SKUs.
  4. Relabel the bin tags in the affected stores.
  5. Count the SKU in all stores.

• Note: This report may also include SKUs that are linked to abbreviated UPCs. To prevent those SKUs from appearing in future reports, follow the steps below to add the full, valid UPC to the SKU.

  Steps to process this report:

  1. Select the Products Menu.
  2. In the search box, type a SKU from the SKU_A column and press Enter.
  3. In the General tab, locate and select the UPC hyperlink (right hand side)
  4. Enter the UPC from the Valid UPC column into the UPC field.
  5. Select EA under the UOM column.
  6. If you want to delete the invalid UPC, mark the check box next to the UPC and click the Minus button.
  7. Click OK.
  8. Press Save in the upper-right.